Bespoke Client Reports for Each Property
We carry out a condition report at the beginning of each clean, this gives us time to report any damage or maintenance issues to our clients immediately and gives maximum time to rectify before new guests arrives.
Our brilliant, highly trained holiday home cleaning team get to work and once the property is sparkling our cleaners complete a service report with photos of the entire property. This report is sent to you electronically - helping you manage your guests queries in addition to providing a full audit trail and peace of mind that the property has been left ‘guest ready’.Contact Us
Standards of Excellence Check
We offer a standards of excellence check for each of our properties. This programme enables us to offer a personalised service to you as our client with a dedicated property manager carrying out surprise spot checks to ensure our standards are consistent and to monitor our quality control processes.
As a result if our operatives have caused something to be wrong or not right – we promise to come back and rectify it.Contact Us
Service ‘MOT’ Reviews
We thrive off of positive reviews and happy customers.
In order that we continually improve we check in with our clients formally and carry out a good service check, a bit like an MOT for how the cleaning and servicing of the property is going.
At our meeting we review our standards and the service needs of each property. These meetings are arranged at regular intervals throughout the year.
We want to get the details right, that’s how we build long lasting client relationships and ensure the continuity of yours and our business.Contact Us
Speak to Our Team
If you are in the business of property management, already own a successful let or are looking to invest and want to chat over your cleaning and servicing options please call or contact us using the button or call us on 01603 319914.
We always like speaking to potential clients and to hear about a new or existing holiday home and explain about how we could help.Contact Us
Obsessively Clean have developed good working relationships with suppliers of products indigenous to both Norfolk and Suffolk. As a result, we offer a range of welcome pack options suited to all budgets.
Our welcome packs are displayed in natural baskets and help your guests feel special when they arrive at a fresh, beautifully clean holiday home.Contact Us
We offer a full service package to holiday property clients and we are able to provide ancillary services to ensure your holiday property is in optimum condition ready for your guests.
Our team of fully trained, experienced professionals cover the following:
- Property Maintenance
- Window cleaning
- Professional Oven Cleaning (including AGA’s)
- Hot Tub Cleaning and chemical dosing
- Driveway and patio cleaning pressure washing
- In house PAT testing